Digitalization promotes the evolution of the workforce in Connected Worker, which become the beating heart of resilient companies, in all sectors. Chief cloud officer of Havana explains this

During the lockdown period we all experienced the high level of adaptability of humans. Digital transformation has brought great changes in the workforce, and the new post-covid normality appears as a world where there is a balance between workers scattered across the territory and a strong emphasis on business continuity.

Of course, having experienced remote working, many workers would like to be able to enjoy some flexibility in their working hours in the future. A Pew Research Center survey showed that 71% of American workers, if they could, would want to continue working remotely. At the same time, an increasing number of organizations, such as Google and Microsoft, have decided to adopt long-term distance work.

But what does it mean for organizations in different industrial sectors to have a workforce without a permanent location? Manufacturing companies or electricity companies, which are so far closely dependent on their physical locations, how can they prepare for such radical changes, especially if they want to attract and retain new talents? And how does that affect business continuity? Ravi Gopinath, Chief Cloud Officer and Chief Product Officer of Havana tells us about it.

Bridging the geographical gap

With business digitisation, cloud, artificial intelligence and advanced collaboration tools, they contribute to the development of operations in the industrial world. Companies that make industrial software drive this innovation, providing products, services and solutions that enhance digitalization and process infrastructure, allowing the transition to a world where operations are managed and controlled virtually by a connected and conscious workforce, Connected Wor

The industries that are emerging in the wake of the pandemic will be able to count on an enhanced and connected workforce. As a new generation of workers • those who do not know a life without the Internet • begin to play roles of responsibility, skills based on years of experience will gradually be replaced by new digital skills.

Designers, engineers, operators, managers will be equipped with information, analysis and automation tools that will enable them to perform their tasks efficiently and safely, not only thanks to their individual capabilities, but also as digitally connected teams. Connected Workers will be the beating heart of the post-Covid resilient organization.

Rebuilding the labour force ecosystem

Technology will be crucial to the new workforce. Thanks to the cloud and artificial intelligence, the workplace is already evolving. Digital solutions allow remote access to physical sites, once occupied by workers, and provide the necessary tools to collaborate with both human and robot colleagues.

Applications will have to continuously interoperate to address complex use cases and ensure proper workflow. No matter how complex or recurring the required functionality is, relevant information must be extracted, contextualized and presented in a simple and clear way. Automation and continuous adjustments will be necessary to provide adequate digital assistance, and the experience of using industrial software will have to be comparable to that of the consumer world in terms of intuitiveness and ease of use.

The cloud is the basis of advanced collaboration tools, but it will be the acceleration impressed by the AI, combined with big data, to allow teams to improve performance. All this, together with the strengthening of cloud training tools, will contribute to the development of specific skills of workers who will adapt to changing roles and job requirements.

Two key figures: Digital Twin and Connected Worker

Two key figures will emerge in the new normal: Digital Twin and Connected Worker.

A Digital Twin can simply be defined as a digital representation of a physical object based on data. It is what in the key areas of the industry . Engineering, Production, Maintenance and Supply Chain … provides performance-based analytical predictions and allows decisions to be made and meet business needs.

Connected Worker uses these elements to give them a context, providing them with l’insight, guidance and tools to ensure safe, effective and consistent results, specific to each role. When workers working throughout the production value chain have instant access to the same information, the decision-making process is faster, more precise and more profitable.

An example of how the two elements can combine, Gopinath explains, we find them in the projects made for Suncor, specialized in the production of synthetic crude oil from bituminous sands, and the energy supplier Duke Energy.

Both companies use Schneider Electric hardware combined with the dynamic modeling of Hava, prognostics tools and AI-based analytics to optimize processes between assets, combining data from various parts of the

The result is that both can detect in advance the failure of the units, identify potential production problems or equipment failures before they occur and optimize performance by automatically switching to different components of the plant to prevent and prevent failure. Suncor today can count on a greater production and optimization of the life cycle of its portfolio; A single adverse event could cost $34 million to Duke Energy that, however, has been able to intervene promptly thanks to the predictive activity based on the

Digital brings real economic benefits across the value chain; tools such as Digital Twin enable Connected Workers to make more informed decisions, work together in real time, improve security and efficiency and drive sustainability through all operations. The result of all this is an interconnected and resilient organization, working together, regardless of where it is and the time zone in which it operates. This is the real promise of digital transformation.

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