CEO and leadership positions should be covered by people with solid technology experience if companies are to be more successful.

This conviction is expressed by 81% of the top management in Italy and almost three quarters (71%) in the EMEA area, as emerges from a research carried out by Vanson Bourne and commissioned by VMware.

Research shows that having IT team members in leadership roles brings significant value to the entire organisation. In identifying the specific benefits, 51% of Italian business managers show an improvement in efficiency throughout the organisation, 44% recognize greater agility, 42% increase in innovation potential and 40% better customer experience.

This is in a context in which digital transformation • the way technology transforms or improves business models • has been confirmed as a help for leaders and their organisations to adapt to rapidly changing market dynamics, evolving business models and the

The research also shows that organizations have benefited from the use of modern applications to adapt and maintain agility and reliability during the pandemic by COVID-19.

The study also reveals a better perception of alignment and collaboration between application developers, IT managers and business leaders during the pandemic: the respondents have shown differences between business priorities and between relationships during the health emergency than before. The alignment between the different departments is a factor of success and, in complex times like those we have experienced, its importance increases exponentially.

Modern applications not only help organizations operate and maintain their agility and reliability during the emergency, but also support digital transformation efforts.

As for the EMEA area and our country, the respondents highlighted the benefits of modernising applications during the pandemic, for example, to improve performance and resilience:

More than half (57%) highlighted the role of modern applications to allow employees to work remotely, as in Italy it has reached 72%, the highest percentage in EMEA. More than a third referred to the ability to continuously boost updates in response to changing landscape (39% in EMEA, 41% in Italy)

33% of EMEA respondents, 26% in Italy, showed the ability to reduce costs. In addition, more than three quarters (80%) of the application developers and technology leaders of the EMEA area believe that without effective application modernisation, organisations will not be able to offer customers an optimal experience. This is echoed by top managers, with 88% of them who believe that the evolution of application portfolios will improve customer experience, which is directly linked to the growth of revenues

In addition, according to the developers and IT decision makers (ITDMs) interviewed, the modernisation of the apps brings a better user experience (for 46% in EMEA, 48% in Italy), an increase in software performance (for 44% in EMEA).

Almost all respondents (97% in both EMEA and Italy) experienced a large or small improvement in their digital transformation efforts. In this regard, the priorities in the digital transformation process highlighted by the respondents are to increase business efficiency: (for 48% in EMEA, 47% in Italy), to increase customer experience (for 42% in EMEA, 41% in Italy), to update

A competitive advantage born from the continuous development of new applications and services, which is confirmed by the results of the study of Vanson Bourne, according to which the high-performance companies in EMEA have a more efficient and effective rate of development of applications. In high-performance companies, 66% of new applications are published, compared to 41% in under-performance organisations, while 70% of applications are published within the time frame of high-performance organisations, compared to only 41% in under-performance organisations.

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