Get a refund directly to your current account, via your mobile phone or email address. This is what allows you to have Plick, an innovative tool made available to customers electricity and gas of A2A Energia. This is a completely digital mode that in a few steps transforms a credit note into a direct transfer to the current account, without the need to install any app.
Customizable and constantly evolving, Plick is a service created by the Italian startup PayDo initially to digitize the experience of the cheque while maintaining its advantages, without creating a closed circuit, and value for the whole system. Today, Plick is a solution that can be used, through its own bank or payment institution, in a simple, intuitive and secure way, both in retail and commercial payments, and in reimbursements to customers.
Ideal to refund customers without banking house, this new mode was wanted by A2A Energia and realized thanks to the collaboration of UniCredit, which has transformed a functionality that until now operates only among private individuals in a new service that responds to the need for Indeed, Plick allows companies to arrange payments for a large number of entities in an easy and efficient way, leaving the beneficiary the choice of the account to be credited to, being able to reach any beneficiary in Europe (SEPA Area).
To collect a credit with this innovative system, simply enter the Customer Area of the A2A Energia website, select Plick as a method of refund and choose the preferred contact between email address and mobile phone number. You will receive a message from Plick with a few simple instructions to proceed with the refund, which will be credited with the first useful currency date, without having to go to the bank and without time constraints. If the customer wishes to, the service will record the data entered and from the second use will be enough one click to proceed to the refund.
A2A Energia has chosen Plick because it is a simple and effective tool that guarantees the security of the refund, the full traceability of the transaction and execution times more efficient than the traditional transfer or cheque.
UniCredit, for its part, makes with Plick a further step in the digital transformation of its offer, contributing to the progressive overcoming of paper payment instruments and increasingly integrating the solutions proposed with the management systems of the customer companies.