For Veselin Vukovic, VP Strategic Partnerships of Infobip, \ the customer landscape today is characterized by always-on consumers, fast-changing trends towards click and collect, online deliveries and a mi
And for Cody Crnkovich, Head of Partner Programs of Adobe, messaging apps, emails, messages, video calls and other digital forms of communication are now common to human interactions and are deeply integrated into our lives.
To accompany this development Infobip announced the consolidation of the relationship with Adobe and the expansion of the global reach of its omnichannel communication platform, becoming Accelerated partners in the Adobe Exchange Partner Program.
The collaboration provides Adobe Campaign customers with access to Infobip’s cloud communication platform, which benefits from more than 650 direct relationships with carriers worldwide and offers the widest range of channels available through a single platform.
To maintain visibility in 2021 and in the coming years, brands must be available on the customer’s preferred communication channels and, if necessary, with customised and contextualised interactions.
This new data integration allows companies in the retail, transport, media and healthcare sectors to implement easily and safely the engagement and customer experience solutions of Infobip to build lasting and meaningful relationships with their own
In a time when everything is needed, always and everywhere, the ability to respond to the needs of customers allows companies to overcome their limits, innovate quickly and favor the increase of profits.
A strengthened relationship simplifies digital transformation, broadening the range of services available and ensuring customers better skills and results for their investments.
The services available through Infobip’s portfolio will offer companies all the omnichannel possibilities needed to expand customer involvement and service.