Impresoft Group, technology pole born in November 2019 from the union of 4ward, Brainware, Group Formula, Impresoft, Qualitas Informatica, Progel and NextTech, continues to expand its offer and announces the acquisition of Open

Following the two acquisitions, Impresoft Group now has over 3500 active customers, 600 employees and a turnover of over 70 million euros, and strengthens its positioning as an ICT group in Italy, thanks to a proposal provided by a single interlocutor able to offer continuity and innovation

The new pole will complement in particular the offer of Customer Engagement of the group, integrating with the other three main areas of competence on which it has been constituted: Business Application, that is from the ERP to the management control up to the systems of corporate performance

Using the many years of experience of OpenSymbol and NextCRM professionals on international reference platforms such as SugarCRM, Microsoft Dynamics 365 and Salesforce, Impresoft Group is positioned as a reference reality for mid markets

OpenSymbol is a reference reality in the national landscape whose mission is to support companies in addressing the Customer Revolution, framing CRM projects in a broader strategy that sees the customer at the centre.

Founded in 2004, it employs over 70 professionals to help more than 300 companies and 10,000 users overcome obstacles and get the most out of the Customer Experience strategy.

NextCRM is a system integrator and consulting company specialized in the implementation of Salesforce, the cloud ecosystem for the most widespread companies in the world. With 15 years of experience in building, implementing and managing complex and innovative CRM projects in multiple industries, the company boasts over 60 successful projects on Salesforce platform and the ability to promote an evolution and continuous updating within its own with Salesforce and Pro certifications NextCRM will retain its autonomy within the Group and strategic focus on Salesforce.

The transaction is realized in an acquisition with reinvestment; the management of OpenSymbol and Next CRM, in fact, will continue to manage the operations of the two companies and will enter the Board of Directors of the parent company, Formula Impresoft, with a strong reinvestment in

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