Nokia published the technological trends to be observed in 2021 related to new forms of connectivity, new applications and platforms and new lifestyles.

The Know report now illustrates what is happening, assesses its importance, who is opening the way and how communication service providers can benefit from it.

One of the main technological trends will be The

The search for a fast and flexible way to implement broadband is directing interest towards air solutions, such as satellite networks or HAP platforms (High Altitude Platforms) that ensure connectivity thanks to aerostatic and dirigible balloons

Communication Service Providers can choose to build their own air networks to extend coverage or associate with new air network operators for coverage in remote areas.

Nokia expects 5G to extend the use of mixed reality beyond the consumer market to enterprise applications. IDC expects that investments in increased reality and virtual reality will reach US$72.8 billion by 2024, most of which will be driven by commercial and public sector investments.

Increasing use of the AR/VR will require more computing power in the cloud, creating the opportunity for CSPs to provide the necessary broadband and low latency.

Among the technological trends, the spatial Web will bring augmented and virtual reality to a totally new level, mapping the physical world into virtual spaces and superimposing or adding virtual elements to physical ones, substantially reducing the gap between physical and virtual in an experiential way.

Here the application areas are extremely wide, and all depend, to a certain extent, on partnerships: ecosystem of device providers, platforms and content. CSPs can be the basic channel of connection between them.

Outside the consumer sphere, digital twins have enormous potential for both the public and private sectors, making it possible to perform simulations, explorations, upgrade tests or changes on physical environments without interruption.

CSPs can expand the support capabilities for enterprise customers to use digital twin platforms, which will open the way to new services.

They can also explore the use of digital twins themselves, creating models of their own networks to simulate events, changes and updates without physically interfering with the operational network.

If ecosystems are the future of creating and providing services for businesses, communities are equally user-friendly.

The community-based economy will continue to change the way businesses interact with customers, and how people interact with each other.

CSPs can support efforts to create community of their enterprise customers and at the same time develop their own to provide feedback and advice and to present new products and services through virtual events, interactive content and video.

Many industrial sectors had begun experimenting with solutions that require limited or no-touch contact before the Covid-19 pandemic. Some then had to adopt them for the operational continuity between the various lockdowns and in compliance with the physical distance measures. Although this situation will not last forever, it will take a while before the world returns to face-to-face communication and physical contact; and even when that happens, businesses will have to conform to the habits and attitudes maintained by their customers.

Finally, according to Nokia CSP, they have already played a key role in the turning point towards smart working, distance education and online life. As we move forward, there will be additional opportunities to enrich that experience; and not only to respond to cultural and commercial change, but to be actually its protagonists.

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