Today, every company is a technology company: CIO are the managers who can guarantee continuity of operations and, at the same time, achieve the goals of income and growth.

The Cio knows how to design operational models that exploit data for more in-depth analysis: if a Ceo is trying to accelerate the digital transformation of its company it must know that it already has its own Cio, Chief information officer. Chris Nardecchia, who is Senior Vice President, Chief Digital & Information Officer of Rockwell Automation, says.

The CIO, explains Nardechia, is at the center of the convergence between operation technology (OT) and information technology (IT); probably it has already led large-scale business projects, such as the implementation of the Erp; it can bring transformation to a higher level

Now that technology has evolved to become almost mature, the CEO have turned their attention to a number of other types of obstacles that a CIO is able to overcome.

Data security. Industrial spying, ransomware, protection of a hard-earned intellectual property and which constitutes a competitive advantage When companies are looking for new ways to take advantage of data • via cloud, artificial intelligence and hybrid approaches • production data must be secure. Any discussion about digital transformation must start with security.

From pilot projects to large-scale adoption. When you find yourself in the so-called “Purgatory of pilot projects” The large-scale digital transformation cannot be managed in a compartmentalized way. The solution requires organizational alignment and this leads us to another source of concern, the management of change.

People, culture and change. By creating and managing a programme of alignment of roles and responsibilities throughout the organisation, CIOs can involve people with appropriate profiles and thus help fill gaps and build the necessary skills. In addition, culture plays a major role in successful transformations. An expert Cio will align the leadership on the path to follow and will take on a fundamental role, that of defining the concept of success from a cultural point of view.

For Nardechia it must always be borne in mind that the limits are not in technology, but rather in imagination, culture, alignment within the organization and organizational inertia. For the success of a large-scale digital transformation, these barriers must be removed.

Nardecchia notes that today every company is a technological company: CIO are managers who can guarantee the continuity of operations and, at the same time, achieve the goals of income and growth.

Every organization must be guided by data and, sometimes, although many companies are rich in data, they are lacking in intuitions derived precisely from those data.

It has often been thought that Digital Transformation would have a greater impact on customers outside , while in reality it brings equally change, value and benefit to the staff.

The CIO has a perspective that is directed both inside and outside; it is essential to balance both areas in order to take full advantage of future industrial evolution.

The most innovative companies are using digital transformation to create new products and be more connected to customers. The customisation of customer experience, a trend that was more widespread in the past among retailers, has now become a driving force for most industries.

However, according to Nardecchia, while the CIO and the CEO are at the center of transformation, this is an interfunctional initiative and, as such, requires a different mentality from the top-level managers as well as from the whole company. The conversation around the connected enterprise moves from production and supply chain to C-levels for connectivity and data consistency to support growth and benefit.

If digital transformation before the pandemic was a priority, Nardechia observes, it is now even more so. The Cio will be the visionary and the main engine; the person who will guide the implementation and commitment throughout the company.

This period is an intelligence test for men and machines. The CIO oriented to transformation, will be the reference of its own level and colleagues to collaborate in digital transformation strategies, to guide the change of the organization, introduce agile and flexible practices and be at the forefront of what concerns emerging technologies. Improving the experience of staff will reduce internal and external friction, translating it into a better customer experience.

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