L’AI Forum in Milan, promoted by the Italian Association for Artificial Intelligence (AIxIA) chaired by Piero Poccianti, launched the message on “the need for the whole country to build a new bridge between research and the In this moment of enthusiasm for the Aartifical intelligence, we believe it is essential for companies to understand the real possibilities and limitations of this new technology because in this field there are no shelf technologies, but solutions that must be addressed in design mode of type Agile

The views of the forum participants are represented by possibilities and limits of artificial intelligence.

The person at the center of artificial intelligence

For Amedeo Cesta, Research Manager at CNR, Rita Cucchiara, National Director of CINI AIS.I.S. Labs. Artificial Intelligence and Intelligent Systems, •In But the points of intervention must not only concern the business world but also the people.”

At the level of employment sectors • Retail is one of the industries where the impact of the application of artificial intelligence can be more interesting and immediate, precisely because it can also bring end users, in their daily habits, closer to the new It is no coincidence that in the retail world artificial intelligence solutions have already been adopted to improve customer relations such as the development of the newly started use of chatbots, said Roberto Liscia, president of Netcomm.

“A successful artificial intelligence project is not limited to training neural networks, but is accompanied by the best business ideas and collective intelligence, that is to say, by the knowledge of the individual people who become the company’s heritage,” said Cri.

•Today software is becoming more and more intelligent and is transforming people’s daily lives in an increasingly evident way – said Filippo Rizzante, CTO of Reply. In fact, the entire economic sectors are revolutionized by the spread of these technologies and consumers are witnessing this transformation through the increasing presence of personal assistants, self-driving cars and applications for smart home. The areas Reply is therefore focusing its activities on are human-machine interaction, i.e. conversation and recognition systems of natural language and visual recognition systems, process automation and systems to support corporate decisions.

Artificial intelligence at work

At the event, the results of the research “Artificial Intelligence at Work” commissioned by Italo Foundation to Toluna to analyze the human-machine relationship in the world of work were presented, i.e. the impact of the introduction of intelligent machines into the

The Foundation has wanted to investigate critically the pros and cons of the introduction of artificial intelligence into companies by leaving the floor to workers – Toluna market research company has collected the opinion of 1,000 Italian workers representative of the national population.

The Foundation considers it essential to understand the impact on staff before introducing these artificially intelligent solutions into a working environment for economic return alone.

In general, people are not ready to relate to intelligent machines – 49% of respondents say that Machines must not think, but only perform repetitive tasks – the HR manager of the company who will have the task of accompanying resources in a process of evolution not only technical but The Foundation imagines the need for a new professional figure mainly aimed at training staff the “digital transformation coach.”

Safety at work 36%, Planning Turns 29%, Market analysis and competitors 28% these are the first three business processes that the respondents believe could improve if managed exclusively by Intelligent machines. Search and selection of staff 15% and after sale service 13% to the last places.

One in two interviewees would call bullying the secret sabotage of a machine to prove to everyone that even intelligent machines are wrong.

In general, research shows that women declare a greater sensitivity to the theme because they are more prone to relational aspects fear that the relationship becomes increasingly impersonal, so it emerges that they fear losing that humanity proper to relationships between people/colleges.

In a North-South relationship, workers in the south declare, in almost twice as much as those in the north, that if they could choose a machine, an interesting result that highlights a greater acceptance of the machine driven by a substantial distrust in human management.

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